Privacy Policy

Effective Date: March 5, 2025

Siam Planner Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

We collect the following types of personal data:

Personal Information: Name, email address, phone number, nationality, wedding details, and any other information you provide when contacting us, filling out a form, or making a booking.
Cookies & Usage Data: Device details, browser type, IP address, referral source, and browsing activity collected via cookies and analytics tools.
Communication Data: Your preferences for receiving marketing communications and messages via email, SMS, or WhatsApp.

2. How We Use Your Information

Your data is used to:

Provide and manage our wedding planning services.
Personalize and enhance your experience on our website.
Respond to inquiries, process bookings, and manage customer support.
Send marketing and promotional materials (with your consent).
Comply with legal requirements and prevent fraud or security risks.

3. Cookies & Tracking Technologies

We use cookies to improve website functionality and user experience.

Essential Cookies: Necessary for website operation.
Performance Cookies: Help analyze traffic and improve usability.
Functional Cookies: Store user preferences for a customized experience.
Marketing Cookies: Track engagement with advertisements and promotions.

Managing Cookies: You can control or disable cookies through your browser settings, but this may affect website performance.

4. How We Share Your Information

We may share your data with:

Service Providers: Trusted third-party partners that assist in our operations (e.g., payment processors, CRM systems, email platforms).
Event Partners & Vendors: To fulfill wedding planning services (e.g., venues, photographers, caterers).
Legal Authorities: If required by law, for compliance, fraud prevention, or security purposes.

We do not sell, rent, or trade your personal data.

5. Your Rights & Data Protection

Depending on your jurisdiction, you may have the right to:

Access the data we hold about you.
Request corrections or deletion of inaccurate or outdated data.
Withdraw consent for marketing communications at any time.
Restrict or object to data processing where legally applicable.
Request a copy of your data (data portability).

To exercise your rights, please contact us via email or our Contact Us page.

6. Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access or misuse.

Access to your personal data is restricted to authorized personnel only.
We retain your data only as long as necessary for legal compliance, service fulfillment, or dispute resolution.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices of external websites.
We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect legal changes or new business practices.

The latest version will always be available on this page.
If significant changes are made, we will notify users via email or website announcements.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us:

Email: siamplanner@gmail.com
Website: www.SiamPlanner.com

This policy ensures compliance with data protection laws and protects both Siam Planner Co., Ltd. and its users. Let me know if you'd like any further refinements!